At the end of November, users will notice a change in automated RCS ticket numbers and will be provided with the option to activate an RCS Service Desk portal account.
Participation in the RCS Service Desk portal is entirely optional.
As always, RCS is available to support users via email, phone, and walk-in.
Chinook will be offline from 9 AM on November 1, 2017, to 5 PM on November 2, 2017, to facilitate expansion from 1892 cores, 73 nodes to 2816 cores, 106 nodes.
This outage is required to facilitate an upgrade of the high-speed, Lustre filesystem software and implement a new management structure for storage services.
Following this outage, all user directories in $CENTER1 will be located in subdirectories under the project(s) that you are a member. Each project will receive a 1 TB, unpurged quota. User directories currently in $CENTER1 will be moved to the new $CENTER1 project directory.
On July 27th there will be maintenance on the $CENTER1 file system to address slowdown and errors involving file operations. The system will need to be taken offline to apply a patch that we anticipate will resolve these issues. Jobs that are scheduled to run during this downtime will stay in the queue and be run after the downtime reservation. The Chinook HPC cluster and the Linux workstations will be affected by this outage.
We are currently investigating issues with copying and creating files on $CENTER1 reported by users. Users may see an error stating "No space left on device" while trying to create, copy, or download files to $CENTER1, and may have to wait and retry the operation. RCS expects that fixing this issue will require an outage and we will update users with further information and when this outage will be scheduled.